Welcome

A warm welcome to this amazing part of South-Africa! We wish you a delightful stay and a very memorable experience. This is an incredible area we live in and we are all doing our best to protect and maintain it.
A friendly reminder that you are bound by the terms set out in the booking conditions.

NUMBER OF PEOPLE
The number of people using the accommodation should not exceed the number stated on the booking form. All ages are considered a person unless under 6 months old. Day visitors will only be allowed after prior arrangement with the Host.

CLEANING
This is self catering accommodation. Cleaning services are not provided during your stay. Requests for cleaning during your stay will be referred to an outside contractor.
A fresh set of linen will be provided for stays longer than 10 days.

FIRES
Fires are only allowed in the braai facilities and fireplace.
No fires or fireworks are allowed on the beach or surrounding areas.
Please be cautious of the wind when you are Braaiing. Please do not leave hot coals or ash unattended after your braai as this can start a fire.
Please do not smoke inside the house and extinguish cigarettes safely in an ashtray.
Please be careful when using candles as hot wax can damage furniture and soft furnishings.

SEPTIC TANKS
Please flush only toilet paper down the toilet.

ALARM
Should always be activated when leaving the property as non-adherence will render
insurance policies null and void.

SWIMMING POOL
Where there is a swimming pool on the premises, it is strictly used at own risk. Children
should always be under adult supervision.

NOISE/LOUD MUSIC/LIGHTS
Please respect the neighbors and do not cause disturbances by playing loud music or being excessively loud(especially after 22:00).
All outside lights to be turned off after 22:00.

RURAL VILLAGE
This area is an UNESCO biosphere protected village. Please look after the fauna and flora.

BABOONS
Note, some house owners have removed keys for doors to limit baboon access risk.
Please treat baboons with caution at all times, they are focused on food and are not naturally aggressive towards humans unless they are threatened. Kindly close windows and lock doors when you are away or not in the immediate vicinity. Please do not feed them. If a baboon gets into the house, remain calm and give them a clear route to exit.

ANIMALS
No animals are allowed, unless prior arrangements have been made.
Owners should ensure that animals are being kept according to applicable by-laws.

FURNITURE
Please do not move furniture around as this may cause damage to the surrounds. Please respect locked cupboards as private property of the owners.

WASTE DISPOSAL / GARBAGE DAYS
Municipal garbage truck does it’s rounds every Thursday morning, please be aware baboons will open bags if left on the street. We suggest during your stay, dropping black waste bags at the waste station in Pringle Bay opposite the school, on the right if driving towards the entrance.
Note on departure we require black bags to be taken away, accommodations are self-catering.

WIFI
WiFi signal may be intermittent with weather and may not be to city standards as it is a small town.

ON DEPARTURE
• Please ensure that all windows and doors are properly closed and locked.
• Please activate the alarm.
• Kindly leave the house in the same condition as on your arrival.
• Please wash and pack away the dishes.
• Kindly drop off the refuse bags at the waste station at the entrance to Pringle Bay.
• Please drop off the keys in the lockbox at the house.

DAMAGE
Any damage or breakages must be reported to the Host and will be for the account of the guest.
Excessive cleaning and laundry costs will further be for the account of the guest.
The Accommodation and all furniture, fixtures, fittings and effects must
be kept in the same state of repair and condition as at the commencement of the stay and it should
be left in the same state of cleanliness and order in which it was found ie clean stove, fridge,
barbecue and cutlery & crockery washed and packed away.

Roxanne: +27 71 493 5259
Schalk : +27 60 628 5719

Booking Conditions

1.  The booking form will serve as a binding agreement between the guest and Tribay Accommodation.
2.  A 7,5% non-refundable booking fee, as well as a  R350 admin fee will apply to all bookings.
3.  Booking and reservation shall be made on receipt of deposit and Booking Form, a copy of
   Identity Document and confirmation of Car Registration number. The balance shall be paid at least
   14 days before arrival for bookings not in High Season and before the end of November for
   bookings over the December/January holiday period.
4.  Any cancellation made (for whatever reason) shall be done in writing. Cancellations one month
   or less before arrival, on day of arrival, during the stay or a no show, full payment due.
   Cancelations 1-2 months before date of arrival – 50% payable. Cancelations more than 2
   months before date of arrival – 20% payable.
5.  Guests will be met by a Host of Tribay Accommodation and checked in. If not possible,
   alternative arrangements will be made. Standard check-in times are: Arrival 15:00-18:00 and
   departure 10:00. Requests for special arrangements will be considered.
6.  In the event that the accommodation booked, becomes unavailable, we will try our utmost to
   provide a suitable alternative. If not, a full refund will be given.
7. Tribay Accommodation reserves the right of entry to the property at any reasonable time for the
   purpose of general maintenance or after receiving complaints about unacceptable behaviour. We
   reserve the right to order any person(s) off the premises.
8.  Tribay Accommodation reserves the right to refuse any booking at any stage of the booking
   procedure.
9.  Where a breakage fee was charged, we will refund the amount after inspection of the property and paid within 10 – 14 days of departure, subject to there being no damage and breakages.
10. Tribay Accommodation does not accept liability for any injury, loss, accident or damage sustained by any guest, their family, visitors, vehicles or personal effects, however caused.
11.  All statements are made, and information given in good faith, being true and correct to the best
    of our belief and knowledge, but Tribay Accommodation accepts no liability in the event of any
    such statement or information not being correct or untrue.